|
“The ability to practice skills with coaching was great,
and Toni's analysis made it more valuable.”
Marilyn Rosberg
Listening for Success
Clients and employees frequently give feedback that they
do not feel “listened to.” How can we improve our
concentration and listening skills to capture vital
information and strengthen key business relationships?
Listening is at the heart of all communication and can
improve effectiveness immediately. Listening skills are
a cornerstone principle of the Think on the Spot!
approach, and this program can help participants to:
- Concentrate and pay attention
- Notice body language and context
- Make eye contact
- Let others talk and don't interrupt
- React and respond
- Withhold judgment and accept new ideas
- Improve ability to connect with others
Already a great listener? Even great listeners
can gain strategies for further success. Listening helps
us acquire and retain knowledge and gain insight into
others' motivations and desires. With this knowledge
and understanding, we can reach agreement more effectively,
be more persuasive, and build more effective relationships.
Being aware of how we are coming across to others can
assist with our own effectiveness.
Contact
Us to learn more about this program.
Other Think on the Spot!™ skills workshops:
|
